Coordinator Admissions

Process new referrals, enter accurate information, verify Medicare and Medicaid benefits, and notify Managed Care Department of commercial insurances and managed health care plans. Explain hospice benefits and services to patients and families as needed.

Requirements

• Two or more years related experience in medical terminology and/or in a call center environment
• Ability to attain goals in a fast-paced, dynamic environment
• Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
• Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages
• Prior experience in working collaboratively with other functional leaders to drive action plans
• Highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
• Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
• Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center
• Bilingual in English/Spanish a plus

Benefits

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan with numerous investment options and generous company match
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program