Client Relationship On-Site Representative
Viva.comMilan, Lombardy, Italy
Posted July 4, 2024
Full Time
About the Company
Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.
Job Description
Viva.com is seeking a Client Relationship On-Site Representative to promote their services remotely. This role focuses on assisting merchants with verification, activation, portfolio monitoring, and providing remote support. The representative will also gather feedback to improve strategies and maintain client records.
Requirements
- 2+ years of experience in business development within a fast-paced environment
- Good knowledge of relevant computer programs (e.g. CRM software), social networking (LinkedIn) and telephone systems
- Excellent communication skills (verbal and written)
- Excellent level of Italian and good knowledge of English
- Ability to work independently and under pressure
- A positive approach to objection handling
- Good organizational skills and attention to detail