IT Applications Support Engineer
Vix TechnologyManchester, England, United Kingdom
Posted October 9, 2025
Full Time
About the Company
Vix Technology is the global leader in intelligent transportation systems, automated fare collection, and transit analytics. With customers in 200 cities around the world, Vix embraces the complexities of modern public transit to create best-in-class fleet management, ticketing and passenger information solutions for transit agencies and operators. Our systems and devices provide operators with sophisticated operations management, real-time vehicle monitoring and detailed performance reporting to help optimise services. For passengers, we deliver instantaneous, live updates via physical displays, audio outputs, websites, and mobile apps, improving the passenger experience at every point in their journey. Vix is passionate about connecting people and communities, combining an open, collaborative mindset with cutting-edge technology to make public transport more accessible and more cost effective for all.
Job Description
Vix Technology is seeking a mid-level IT Applications Support Engineer to join their Corporate IT team in Manchester. The role involves providing support for critical corporate applications, leading transformation projects, and optimizing processes. This is a fully-remote position requiring on-site dedication for five days a week and requires a proactive individual who can hit the ground running. The ideal candidate will prioritize seamless user experience and contribute to impactful results.
Requirements
- 3–5 years’ experience in an IT applications support or administration role.
- Strong hands-on experience managing SaaS and enterprise platforms.
- Proven ability to troubleshoot and resolve application-level issues.
- Strong skills in process analysis, optimisation, and automation.
- Strong stakeholder engagement skills.
- Ability to work independently onsite while collaborating effectively with global teams.
Benefits
- Focus on learning and development
- Great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare and Optometry Vouchers