Field Service Engineer
VodafoneAthens, Attica, Greece
Posted July 31, 2025
Full Time
About the Company
Vodafone is a global telecommunications leader offering mobile and fixed services, technology solutions, and connectivity. We empower people worldwide through innovative technology while fostering a culture of sustainability and inclusivity. Our mission is to connect individuals and solve complex challenges, providing career growth opportunities and work-life balance for employees.
Job Description
The Field Service Engineer role will be employed by 360 Connect, a subsidiary of Vodafone Greece. The primary objective is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support.
Requirements
- Experience in a technical support department
- Strong communication skills
- Customer-oriented mindset
- Problem-solving abilities
- Initiative, responsibility, and a sense of urgency
- Adaptability and ability to prioritize tasks and respond to changing needs
- Knowledge of fixed telephony products and services
- Degree or Certification from a Technological Institute or relevant technical school
- Good command of Greek and English (both spoken and written)
- Good knowledge of MS Office tools (Excel, Word, etc.)
- Previous experience as a Field Technician (optional)
- Understanding of xDSL technologies (POTS/VoIP) (optional)
Benefits
- Competitive compensation
- Performance-based bonus, linked to productivity and customer evaluations
- Company car with a monthly fuel allowance (also for personal use)
- Medical Plan coverage
- Company mobile phone and tablet
- Full work equipment provided
- Opportunities for growth and advancement
