Customer Success Manager
VouchedUnited States
Posted September 16, 2025
90000 - 120000 USD year
Full Time
About the Company
Expertly identify anyone, anywhere to unlock access to life’s most critical services. We leverage our expertise in identity verification to remove barriers and ensure that everyone can effortlessly access the services they need. Our commitment is to create a world where equal opportunities are available to all, regardless of their background or circumstances. It's who you know. Contact us at [email protected]
Job Description
Vouched is seeking a Customer Success Manager to own relationships with a diverse portfolio of customers, from startups to enterprise companies. The CSM will act as a liaison between customers and the company, ensuring product adoption and long-term partnership. This role is ideal for a motivated individual with a startup spirit.
Requirements
- Build strong relationships with accounts.
- Proactively engage customers for adoption and churn prevention.
- Collaborate with technical teammates on issues.
- Learn customer communication and technical concepts.
Benefits
- Equity compensation
- Remote-first environment
- Flexible PTO
- Medical, dental, and vision coverage
- Wellness benefits
- Paid parental leave
- Pay scale: $90-120k OTE
