Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences.
Requirements
- Communicate Warby Parker's values and brand philosophy to customers
- Own troubleshooting for our point-of-sale system
- Oversee the store's inventory management procedures
- Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences
- Manage and implement daily zoning schedules
- Open and close the store
- Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
- Direct a team of 8–10 team members, consistently demonstrating what great service looks like
- Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
- Assist with new hire on-boarding and ongoing training
- Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
Benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
