Field Service Specialist II

Waters Corporation's Field Services Organization is seeking a highly skilled and customer focused Field Service Engineer to join their team. This role involves providing technical expertise on Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC) for various customers, managing service responsibilities, and ensuring customer compliance. The position is based in Caguas, Puerto Rico.

Requirements

• Install, perform maintenance, troubleshoot, and support Waters' product suite.
• Establish and maintain customer relationships.
• Manage customer expectations and provide follow-up as needed.
• Ensure compliance with regulations and standards.
• Deliver system level training at customer sites.
• Manage service inventory and report work performed.