Pre-Sales Solutions Consultant

As a PreSales Solutions Consultant at Wati, you will be in a customer-facing role, helping developers and non-technical users make the best use of our platform. You will also help manage and prioritize prospect/customer queries and follow through with the execution and resolution of any production incidents.

Requirements

• Ability to learn and work independently
• Enjoy working directly with customers
• Previous experience as a software engineer
• Experience in a start-up work environment
• Experience working with customers across different time zones
• Attention to detail
• Self-motivated and diligent work ethic
• Strong commitment to outstanding customer service
• Ability to communicate confidently and concisely to both technical and non-technical audiences

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance