Customer Success Manager
Weekday AIBengaluru, Karnataka, India
Posted October 14, 2025
Full Time
About the Company
Week's is a global company focused on delivering solutions in one area to multiple sectors.
Job Description
Week's job is seeking a Customer Success Manager to build strong relationships with international clients, ensuring satisfaction and maximizing customer retention. The role involves onboarding, retention, advocacy, customer experience management, data analysis, and collaboration with various teams. The ideal candidate will possess excellent communication, analytical skills, and a passion for customer success.
Requirements
- Build and maintain strong relationships with international clients.
- Manage customer accounts to minimize churn and drive retention.
- Lead onboarding sessions for new customers.
- Monitor customer satisfaction and identify opportunities for improvement.
- Develop success plans tailored to each client's business objectives.
- Manage escalations efficiently.
- Identify and nurture customer advocates.
