Dispatcher

LiftOne is seeking a Dispatcher to support our branch operations. The Dispatcher will be responsible for creating, monitoring, and managing service technician work calendars and assignments, ensuring efficiency and full utilization.

Requirements

• High school degree (or equivalent); Associate’s degree from a two-year college highly preferred
• Previous experience within a field service environment strongly preferred, to include time management and dispatching of field service personnel
• Prior experience in a service-oriented environment and use of a service scheduling software highly preferred
• Ability to maximize use of CRM and field service management system
• Strong customer service and follow up skills
• Strong communication skills to include internal and external communications, conflict resolution, and the ability to discuss technical situations with customers and technicians required

Benefits

• Great benefits
• Competitive salaries
• Opportunities for advancement