Well Guide

Well is seeking a dynamic and collaborative Well Guide (Member Services Support) to deliver world-class experiences for our members. As a Well Guide, you will be part of a diverse team focused on ensuring our members have a smooth and positive interaction with Well.

Requirements

• Customer experience preferred but not required.
• Passionate about health and wellness.
• Excellent verbal and written communication skills with a positive, empathetic, genuine and professional communication style.
• Team player with an ability and passion for collaborating with others to achieve goals.
• Ability to quickly and thoroughly solve problems.
• Adaptable and thrive in a coaching environment.
• Experience in navigating computer systems like g-suite / Ticketing / CRM systems.
• Availability to work an 8-hour shift.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance