Switchboard Operator I
WellSpan HealthPennsylvania, United States
Posted July 15, 2025
Part Time
About the Company
WellSpan Health is an integrated healthcare delivery system serving central Pennsylvania and northern Maryland. As a leader in value-based care, WellSpan offers a comprehensive range of services including orthopedics, neurosciences, heart and vascular care, cancer treatment, home health, behavioral health, primary care, women's health, inpatient rehabilitation, and durable medical equipment. With over 250 locations and a team of more than 23,000 experts, WellSpan is dedicated to delivering high-quality, equitable healthcare solutions that inspire patients and communities to achieve optimal wellness.
Job Description
This part-time role is for a Switchboard Operator I, which involves providing general customer service, managing call queues, scheduling appointments, and responding to medical emergencies. The position requires a proactive individual dedicated to maintaining confidentiality and adhering to HIPAA guidelines.
Requirements
- Answers and manages a high volume of incoming phone calls.
- Safeguards Protected Health Information (PII) and follows HIPAA guidelines.
- Utilizes computerized phone management software to route calls and manage on-call schedules.
