Customer Service Representative
WescoIndiana, United States
Posted August 19, 2025
Full Time
About the Company
Wesco is a leading provider of business-to-business distribution, logistics services, and supply chain solutions, serving approximately 150,000 customers worldwide with millions of products across various industries. Renowned for its expertise in electrical supply and distribution, utility, construction, government, healthcare, industrial, and other sectors, Wesco is committed to fostering a diverse and inclusive workforce, driving innovation, and enhancing profitability and productivity for its clients.
Job Description
This Customer Service Representative role involves responding to customer inquiries by phone, email, and walk-ins to resolve issues and provide information. The role requires strong communication and interpersonal skills, as well as the ability to research and follow up on complex problems. The position requires a liaison between departments and may involve handling cash transactions.
Requirements
- Respond to customer inquiries via telephone, email and walk-in.
- Resolve customer complaints and issues.
- Process payments for cash accounts.
Benefits
- Medical, dental, and vision coverage
- Retirement savings plans
- Commissions and incentives