Representative - Customer Service
WescoKnoxville, Tennessee, United States
Posted October 31, 2025
Full Time
About the Company
Wesco is a leading provider of business-to-business distribution, logistics services, and supply chain solutions, serving approximately 150,000 customers worldwide with millions of products across various industries. Renowned for its expertise in electrical supply and distribution, utility, construction, government, healthcare, industrial, and other sectors, Wesco is committed to fostering a diverse and inclusive workforce, driving innovation, and enhancing profitability and productivity for its clients.
Job Description
This Customer Service Representative role involves responding to customer inquiries via phone, email, and walk-ins. Responsibilities include issue resolution, order processing, customer complaints handling, and liaisoning with other departments. The ideal candidate will be a detail-oriented, verbal and written communication specialist.
Requirements
- High School Degree or Equivalent
- Associates’ Degree (U.S.)/College Diploma (Canada) preferred
- 2-4 years of relevant experience
- Strong interpersonal skills
- Computer literacy (MS Word, Excel, e-mail)
Benefits
- Medical, dental, and vision coverage
- Retirement savings plans
- Bonus or sales incentive plan
- Equity