Representative - Customer Service (OEM)
WescoWisconsin, United States
Posted September 4, 2025
Full Time
About the Company
Wesco is a leading provider of business-to-business distribution, logistics services, and supply chain solutions, serving approximately 150,000 customers worldwide with millions of products across various industries. Renowned for its expertise in electrical supply and distribution, utility, construction, government, healthcare, industrial, and other sectors, Wesco is committed to fostering a diverse and inclusive workforce, driving innovation, and enhancing profitability and productivity for its clients.
Job Description
This Customer Service Representative role (OEM) will handle customer inquiries via telephone, email, and in-person visits. Responsibilities include resolving customer issues, processing payments, researching problems, and liaising with other departments. The role requires strong communication and attention to detail.
Requirements
- High School Degree or Equivalent
- Associates’ Degree (U.S.)/College Diploma (Canada) preferred
- 2-4 years of relevant experience
- Solid interpersonal skills
- Effective verbal and written communication skills
- Ability to work well under pressure
- Strong attention to detail
- Computer literacy (MS Word, Excel, email)
- Ability to deal with people sensitively
Benefits
- Paid time off
- Medical, dental, and vision coverage
- Retirement savings plans