Customer Experience Manager

As a Senior Servicing Analyst, you'll be involved in loan servicing related functions, including loan boarding to default liquidation, and support AmeriHome's strategy of using sub-servicers. You'll ensure all servicing tasks are worked to a resolution in a timely manner and with effective service to customers.

Requirements

• 5+ years of related experience
• High school diploma required
• Intermediate to advanced knowledge of residential mortgage industry
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations
• Intermediate to advanced knowledge of loan servicing
• Advanced experience with Microsoft Word and Excel
• Advanced speaking and writing communication skills

Benefits

• Competitive salary
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program