As a Servicing Operations Specialist, you'll play an important role in successfully answering incoming customer calls, and customer service-related emails. You'll deliver a positive experience to our customers and resolve their concerns within the established timeline.
Requirements
- 1+ years of related experience
- High school diploma required
- Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending
- Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Intermediate speaking and writing communication skills
Benefits
- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program