Senior Client Services Care Specialist

As a Client Care Specialist, you'll provide a professional, prompt, and accurate banking experience, assess and respond to inquiries, and work on a team in a fast-paced environment. You'll be responsible for accurately and efficiently processing transactions, responding to client inquiries, and resolving issues.

Requirements

• 2+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field
• High school diploma required
• Entry level to intermediate knowledge of general banking, loans, treasury management and other commercial banking products and services
• Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
• Entry level to intermediate experience working in a call center or cash handling preferred
• Advanced speaking and writing communication skills

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program