As a Senior Client Service Care Specialist, you'll provide a professional, prompt, and accurate banking experience while responding to complex telephone and email inquiries from internal and external stakeholders.
Requirements
- 2+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.
- High school diploma required.
- Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
- Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Entry level to intermediate experience working in a call center environment preferred.
- Advanced speaking and writing communication skills.
Benefits
- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
