Learning Designer & Facilitator
Western UnionCosta Rica
Posted December 12, 2025
Full Time
About the Company
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that. Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow. We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Job Description
The Learning Designer and Facilitator will design and facilitate sessions for entry-level employees up to C-Suite executives, support the Talent Development team, and provide guidance and feedback for consistent delivery of company-wide programs. The role requires a deep understanding of adult learning theories, instructional design models, and learning technologies.
Requirements
- Minimum 3-5 years' experience in Talent and Learning
- Bachelor's Degree or relevant work experience
- Deep understanding of adult learning theories, instructional design models (especially ADDIE), and learning technologies
- Strong organizational skills, proficiency with HR systems and LMS, and the ability to manage multiple projects simultaneously
- Strong project management skills and ability to manage multiple priorities
- Excellent communication, collaboration, organizational and stakeholder engagement skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
Benefits
- Short-term incentives
- Multiple health insurance options
- Accident and life insurance
- Access to best-in-class development platforms
- Asociación Solidarista
- In-house company doctor services
- Transportation services options
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Pan American Medical and Life insurance
- Cafeteria Discounts