WFM Specialist
Wolt - EnglishAthens, Attica, Greece
Posted October 28, 2025
Full Time
About the Company
Wolt is a fast-growing tech company that creates technology to bring joy, simplicity, and earnings to neighborhoods around the world.
Job Description
WFM Specialist at Wolt in Athens, Greece. Responsible for shift scheduling, headcount planning, and workforce productivity optimization. Seeking an experienced WFM Specialist with a passion for delivering exceptional service.
Requirements
- Solid previous Contact Center WFM experience
- Ability to think on your feet and multi-task
- Lazer-sharp focus on details and ability to take a "helicopter view"
- Tech-savviness and ability to learn and teach others
- Excellent organizational and analytical skills
- Proficient in using workforce management software and tools (SQL knowledge is a plus)
- Fluent in English and Greek
Benefits
- Competitive salary
- Attractive benefits package
- Opportunity to work with a high-growth company
- Collaborative and ambitious team environment