We are seeking a Level 3 IT Support Engineer to provide advanced technical support and infrastructure expertise for US-based clients. The role focuses on Azure and networking tasks, including mentoring junior engineers, documenting work, and contributing to migrations. The position is fully remote within CST coverage.
Requirements
- 5+ years as a senior IT engineer / Level 3 in MSP or enterprise.
- Strong Azure expertise (resources, policies, automation).
- Advanced networking (firewalls, routing, VoIP troubleshooting).
- Active Directory, Windows Server, Microsoft 365.
- Excellent English for client-facing support.
Benefits
- Weekdays: Noon–8pm CST
- One weekend day: 8am–5pm CST
- Days off: One weekday + one weekend day (2 total)