Service Delivery Manager

As a Service Delivery Manager, you will play a pivotal role in ensuring the seamless delivery of IT platforms to our internal and external stakeholders. Your accountability will encompass the management of infrastructure and application operations, alongside oversight of vulnerabilities, performance, health, security and compliance.

Requirements

• Proven experience in IT service delivery management
• Strong understanding of ITIL practices and methodologies
• Excellent communication, interpersonal, and facilitation skills
• Ability to work well in a collaborative environment
• Familiarity with infrastructure and application management processes
• Strong organizational and reporting skills

Benefits

• Rewarding salary
• Leave days
• Attractive pension scheme
• Global learning days
• Hybrid working policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Free private medical services
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform