Support Engineer (WordPress / Technical Support)
WP UmbrellaBrazil
Posted December 26, 2025
22200 - 26200 USD year
Full Time
About the Company
WP Umbrella is the infrastructure for your WordPress care business.
Job Description
We're hiring a Support Engineer to strengthen our customer support coverage. The role involves handling live conversations, troubleshooting WordPress and hosting issues, and owning customer issues from first response to resolution or escalation.
Benefits
- Fully remote
- Flexible (within your shift)
- 35 days of paid time off
- Individual performance bonus & annual collective increases
- Team retreat at least once a year
- Learning & training opportunities
