CloudSense Tech Lead
Xcellink Pte LtdSingapore, Singapore
Posted August 11, 2025
Full Time
About the Company
The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, established local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments. Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.
Job Description
The CloudSense Technical Lead will drive the success of digital transformation initiatives leveraging the Salesforce platform and CloudSense CPQ. This role focuses on delivering scalable CRM and Order Management implementations tailored to complex enterprise requirements in the telecommunications industry. It involves technical leadership, best practice adherence, and aligning solution design with business goals.
Requirements
- Minimum 8 years of experience with Salesforce platform architecture, customization, and integration.
- Deep expertise in CloudSense CPQ including product modeling, order orchestration, and pricing logic.
- Proven delivery track record using Salesforce Sales Cloud, Service Cloud, Community Cloud and custom development (Apex, LWC, Visualforce).
- Experience leading DevOps practices on Salesforce including version control, CI/CD, and automated testing frameworks.
- Strong understanding of enterprise integration patterns involving APIs, middleware, and legacy systems.
- Experience working with microservices.
- Salesforce and/or CloudSense certifications are highly desirable.
