Customer support agent
YassirAlgiers, Algiers, Algeria
Posted November 12, 2025
Full Time
About the Company
Yassir is a super app in the on-demand services sector, operating mainly in the Maghreb region, with a presence in several countries and a strong backing from world-renowned investors.
Job Description
Yassir is a super app in the on-demand services sector, seeking a Customer Support Agent to provide high-quality support and assistance to clients, responding to questions, resolving issues, and ensuring a positive customer experience.
Requirements
- Higher Technical Diploma/Bachelor's degree or higher in communication, management, commerce
- A first experience in a customer-facing role is desired
- Good oral and written communication skills
- Good French and Arabic writing skills
- Good listening, analysis, and problem-solving skills
- Calm, patient
- Persuasion and tenacity
- Stress resistance
- Computer skills
Benefits
- Motivated colleagues in a very convivial working environment
- Participation in the launch of innovative new projects