Technical Support Specialist L2
Your BourseLocation not specified
Posted January 31, 2026
Full Time
About the Company
Your Bourse is a global company specializing in providing a comprehensive Platform-as-a-Service solution for FX, CFD, and crypto liquidity management, data analytics, reporting, and risk management.
Job Description
Join our team as a Level 2 Technical Support Specialist and play a key role in delivering exceptional technical support to our global customers.
Requirements
- 3+ years of experience in the Forex/financial trading or FinTech industry
- Strong knowledge of the Forex industry, including trading platforms and market operations
- Proven hands-on experience with MetaTrader 4/5 administration
- Solid understanding of network principles (TCP/IP, DNS, VPN, firewall rules) and Windows Server administration
- Experience working with APIs such as FIX and REST
- Proficiency with Atlassian tools (Jira Software, Jira Service Desk, Opsgenie, Confluence)
Benefits
- Competitive compensation package
- Fully remote role with global collaboration
- Learning & Development support for professional growth
- Paid annual leave and sick leave
- Company events and celebrations (online/offline)
- Anniversary and birthday gifts for employees
- Career growth opportunities, including advancement into specialist or managerial roles
- Supportive and inclusive environment that values teamwork and open communication
