Functional analyst - Commercial channels and Products
YptoBrussels, Belgium
Posted July 12, 2025
Full Time
About the Company
Ypto is a leading IT solutions provider specializing in business solutions, project management, SAP solutions, knowledge management, and systems integration. As part of the railway family, Ypto partners with SNCB to enhance modern and efficient railway traffic, focusing on delivering comfortable travel experiences for passengers.
Job Description
As a Business/Functional Analyst, you will join YPTO's AnalySD team within the "Commercial Channels & Products" domain to support the digital ecosystem behind all commercial channels and improve the customer experience.
Requirements
- 7+ years as a business/functional analyst
- Strong requirements-gathering and business analysis skills
- Fluent in French or Dutch + English
- Solid understanding of SDLC and system design principles
- 5+ years experience with BPMN/UML and working in SAFe/Agile environments
- Knowledge of SQL, APIs, and basic programming is a plus
- Experience with public transport, e-commerce, mobile/web development (Sitecore is a plus)
- Critical thinking, decision-making, and problem-solving mindset
- Strong communication, collaboration, and stakeholder management
- Customer-focused, detail-oriented, and adaptable
- Ability to lead discussions and present to technical and non-technical audiences
- Resilience and comfort with ambiguity in a dynamic environment
Benefits
- Possibility to work remotely
- Flexible working hours
- 35 days of leave
- Company car
- Public transport season ticket
- Target bonus
- Comprehensive insurance package
- Hospitalisation and dental care for the whole family
- Outpatient costs
- Group insurance: supplementary pension, work disability and death (cafeteria plan)
- Accidents at work (extralegal)
- Meal vouchers and eco-vouchers
- Net allowances for remote working and carwash + internet budget