Customer Support Executive- 12 months FTC

We are looking for a passionate, driven and determined Customer Service Executive to join our team. The Customer Service Executive role supports our customers directly via the phone, email and LiveChat and plays a key role in Zego’s growth.

Requirements

• Assist customers by phone, dealing with Sales & Support related enquiries
• Ensure customer satisfaction and provide professional customer support over the phone
• Maintain a positive, empathetic and professional attitude toward customers at all times and build productive trust relationships with customers on the phone
• Respond promptly to customer inquiries by email and live chat.
• Build a knowledge of our products inside and out so that you can answer questions.
• Input customer information and data provided into an in-house system

Benefits

• Market competitive salary
• Private medical insurance
• Company share options
• Generous holiday allowance
• Wellbeing benefits