Representative, Customer Service

ZEISS is a global company with over 42,000 employees, seeking a Customer Service Representative to handle a high volume of calls, taking orders and providing information to customers on order progress. The role is entry-level and requires 3-5 years of customer service experience, with a focus on resolving customer complaints and escalating issues as needed.

Requirements

• HSD / GED required
• 3 – 5 Years proven customer service experience
• Previous experience using a computer and familiarity with email and Microsoft Office Suite
• Basic Keyboarding skills to include 10-key

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay