CX Acceleration Technical Architect
ZendeskAustin, Texas, United States
Posted December 17, 2025
186000 - 280000 USD year
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Job Description
Zendesk is seeking a seasoned Technical Architect to join our CX Acceleration SWAT team, playing a pivotal role in shaping and delivering the architectural vision for Zendesk customers that are needing our help to ready themselves for using AI.
Requirements
- 10-15 years of enterprise architecture experience with GTM SaaS solutions
- Exceptional communication and presentation skills
- Knowledge of cloud computing technologies including AWS, GCP or Azure
- Strong knowledge of REST APIs, API security, SSO, architecture and implementation
- Proven track record of adding value to others on your team (mentorship, training etc)
- A natural desire to continually learn and work in new systems, services, and technology as needed
Benefits
- Bonus
- Benefits
- Related incentives