Director of Product Design, APAC

Zendesk is seeking a Director of Product Design to lead design across our Foundational & Core Platform product areas. This role is central to shaping how millions of people interact with our products every day, setting the design direction for flagship experiences.

Requirements

• Define and drive the design vision, strategy, and execution for Foundational and Core Platform product areas
• Identify opportunities for innovation and differentiation that strengthen Zendesk’s competitive advantage in the market
• Partner with senior Product, Engineering, and Research leaders to embed design thinking into the product strategy and influence executive decision-making
• Lead and inspire a team of design managers and senior ICs, nurturing a high-performing, inclusive, and collaborative culture
• Mentor and develop future leaders, ensuring career growth pathways for designers at all levels
• Champion customer-centric design practices, ensuring every solution solves real problems and delivers measurable value
• Articulate design goals, vision, and strategies clearly to senior stakeholders, cross-functional partners, and the broader design org
• Build deep partnerships with Product, Engineering, and Research, ensuring design is a proactive force in product development

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Hybrid work arrangement