Sales Operations Specialist

Zendesk is looking for a Sales Operations Specialist to design data-driven workflows, automations, and AI-powered solutions that enhance their global go-to-market engine. The ideal candidate will have 3-5 years of experience in Sales Operations, Revenue Operations, or Systems Analyst roles and be proficient in Salesforce and internal Customer Support software.

Requirements

• 3–5 years of professional experience in Sales Operations, Revenue Operations, or Systems Analyst roles
• Effective communication and collaboration skills
• Proficient knowledge of Salesforce (or similar CRM system) objects and object relationships
• Experience with using and administrating internal Customer Support software
• A proactive mindset with the ability to identify current process gaps and clearly propose solutions to resolve them
• Strong command of data and system integration within API-centric architectures
• Hands-on expertise using modern iPaaS platforms (e.g., Workato, Zapier) to automate workflows and connect business-critical systems