Services Consultant - Amazon Connect

As a Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers. You'll take ownership of the implementation process, from initial requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer business goals.

Requirements

• 3+ years of customer-facing experience, preferably technical support or consulting role.
• Experience with Amazon Connect is a must.
• 3+ years hands-on experience building, migrating and deploying complex cloud-based solutions.
• Experience implementing and supporting AWS environments.
• Experience in automating deployments and improving solution efficiency
• Experience building integrations across contact center solutions.
• Strong hands-on programming skills, experience developing solutions with code/scripting and comfortable with AWS Lambda and Python.
• Passion for building contact center solutions and getting hands dirty.

Benefits

• Competitive pay
• Benefits
• Appealing offices
• Snacks
• Flexible hours
• Remote work
• Dynamic parental leave plans
• Investment in diversity and inclusion
• Top-notch and welcoming workplace experience