Client Services Analyst I
ZinniaPune, Maharashtra, India
Posted October 28, 2025
Full Time
About the Company
Zinnia simplifies life insurance and annuities by providing comprehensive digital solutions for carriers, advisors, and consumers to build, sell, service policies, and access coverage more easily.
Job Description
Zinnia is a leading technology platform accelerating life and annuities growth. The Client Services Analyst I (CSA) provides technical support, analysis, and solutions to Client Operations, Service Managers, and Operational Leads, acting as a liaison between departments. They will address escalated operational and production issues and facilitate information flow between internal and external teams.
Requirements
- A Bachelor’s degree in Computer Information Systems, Business Administration, or a related field
- Basic knowledge of SQL, client/server, and network environments
- Advanced Microsoft PC software experience (i.e., Excel, Word)
- Strong written, oral and interpersonal communication skills
- Customer service skills with strong relationship management skills
- 1-3+ years’ work experience or an education in systems or quantitative analysis and business solutions development
