Client Support Analyst (Chennai)
DataBPTamil Nadu, India
Posted July 28, 2023
Full Time
About the Company
DataBP is a company that reinvents the market data business by streamlining and simplifying complex market data business processes.
Job Description
Client Support Analyst role in Chennai, India, providing support to clients and customers related to using the live service, managing client tickets, and resolving issues.
Requirements
- Min 5+ years experience in a customer support role in BFS Domain (Banking & Financial Services)
- Knowledge of or experience in financial data licensing
- Expert listener, logical thinker and problem solver
- Excellent written and verbal (English) communication skills
- Strong Excel skills
- Basic to intermediate SQL skills
- Strong partnership skills
- Flexibility and adaptability
- Pro-active and can-do attitude
