Customer Service Advisor
ZipwaterBreckland District, England, United Kingdom
Posted March 9, 2026
Full Time
About the Company
Zipwater, founded in Australia in 1947, is a global leader in advanced drinking water solutions, offering instant boiling, chilled, sparkling, and hot water systems for businesses and homes across more than 70 countries. The company specializes in energy-efficient, high-quality filtration and hydration technologies that enhance health and wellbeing while minimizing environmental impact. Zipwater's commitment to quality craftsmanship, innovative design, and a rigorous sustainability promise distinguishes it in the industry, positioning the brand as a trusted provider of reliable, eco-friendly water solutions. By promoting reusable refill systems, Zipwater actively combats single-use plastic waste, reinforcing its role as a responsible and forward-thinking water technology partner.
Job Description
We are looking for a Customer Service Advisor to work in our experienced customer service team to deliver world class customer success. The role will involve handling multiple channels from emails to phone calls with a wide range of customers all over the UK and Ireland.
Requirements
- Excellent communication skills
- Background in Customer Service
Benefits
- 25 days annual leave + bank holidays
- Company Sick Pay (after qualifying period)
- Fun and lively atmosphere
- Casual dress code
- Full training and continuous support
- Modern canteen and break "chill out" areas
- Onsite parking
- Cycle to Work scheme
- Market leading company pension
- Holiday purchase scheme
- Life insurance
- Employee rewards and discounts
- Option to join Health Care Cash Plan
- 24/7 365-day access to Employee Assistance Programme
- Well-being programs
