Product Support Specialist II
ZOLL Medical CorporationBroomfield, Colorado, United States
Posted December 3, 2025
36000 - 52000 USD year
Full Time
About the Company
ZOLL is a fast-growing company that operates in more than 140 countries around the world, committed to improving patient outcomes and saving lives.
Job Description
As a Product Support Specialist II, you will serve as a Subject Matter Expert (SME) within the team, providing advanced product support for complex issues and driving product improvements. You will take ownership of escalated cases, lead cross-functional initiatives, and mentor junior team members.
Requirements
- Bachelor's degree in a related field or equivalent professional experience
- Typically 4-6 years of product support experience, including advanced troubleshooting
- Proven expertise in advanced troubleshooting of complex issues and leadership in resolving escalated cases
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance