Customer Success Manager:in

This Customer Success Manager role focuses on providing excellent support to practices, ensuring customer satisfaction and smooth system operation. The position involves maintaining close communication with patients, teams, and sales, and proactively identifying opportunities for improvement. It offers a mix of in-office and remote work, and aims to be a full-time or part-time position.

Requirements

• Deep understanding of practices and processes (ideally through MD or practice manager experience)
• Strong listening, communication, and problem-solving skills
• Technology aptitude and proactive approach to process improvement
• German language at C1 level

Benefits

• Great team and flat hierarchies
• Job Crafting/individual work configuration
• Flexible working hours
• Development
• Home office/mobile work
• Team events
• Promoting physical and mental health
• Retirement plans
• Health insurance
• Service station leasing/job bike
• Hardware leasing
• Employee discounts
• Support cost allowance/child subsidy
• Transport allowance
• International work
• Convince? Then apply now!