Patient Representative I

The Patient Representative I acts as a greeter to patients, answers the telephone, completes registration, and conducts intake as needed. They direct patients to the appropriate destination, answer questions, and explain processes. They support the mission and vision of the Zufall Health Center.

Requirements

• Knowledge of computer software programs such as Microsoft Word and electronic medical records
• Excellent customer service skills
• Ability to work with very little supervision
• Ability to adapt quickly to changes in work flow or work process
• Ability to understand, carry out, and remember verbal and written instructions
• Bilingual English and Spanish required