Application Support Engineer III

The Support Engineer will provide expert technical support to clients, troubleshooting complex software application issues, and collaborating with clients and internal employees to solve technical problems. The job requires excellent technical and soft skills.

Requirements

• BS or MS in Computer Science, Engineering, or related field
• Minimum of 6 years of Financial application support experience
• Strong Oracle SQL, PL/SQL skills required
• Experience in Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle
• Experience in Account Receivables(AR) and/or General Ledger (GL) is a plus
• Experience in the following technologies that support SaaS applications: REST API, SOAP API, and web services
• Excellent spoken and written English
• Strong communication skills
• Ability to work with global teams and build strong cross-functional relationships
• Positive attitude and the ability to overcome adversity and stay calm under pressure
• Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge

Benefits

• Competitive compensation
• Corporate bonus program
• Performance rewards
• Retirement programs
• Medical insurance
• Generous, flexible time off
• Paid holidays
• Wellness days
• Company-wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back
• Charitable donation match
• Free resources and support for your mental wellbeing