Customer Service Representative (E-commerce) - 29041643081

We are seeking proactive and customer-centric e-commerce Customer Service Representatives to join our team. The role involves handling customer inquiries, resolving issues, and ensuring a seamless online shopping experience across various channels. Candidates should be strong communicators, problem-solvers, and passionate about providing exceptional service in an e-commerce setting.

Requirements

• Proven experience in customer service within an e-commerce environment or online retail.
• Strong written and verbal communication skills.
• Problem-solving abilities and keen attention to detail.
• Proficiency with e-commerce platforms (Shopify, Kustomer, Aircall, etc.).
• Familiarity with returns management systems and social media handling (Instagram, Facebook, Twitter).