Customer Success Account Manager

Customer Success Account Manager role at Adobe, responsible for developing and managing relationships with large customers, driving revenue growth through strategic cross-sell and upsell initiatives, and nurturing strong relationships with managers and decision-makers.

Requirements

• 3+ years' experience in a similar role, with experience in selling SAAS solutions preferred
• Proven track record leading a matrixed organization to sell SAAS solutions and the ability to expand influence on multiple stakeholders in the customer environment
• Ability to forge and maintain strong business relationships from IT to the C-Suite
• Excellent communication and presentation skills and capable of presenting with any person, at any level within a customer
• Proven experience of using quantitative and qualitative analysis to identify new sales opportunities
• Should have skills that clearly demonstrate the ability to manage accounts and sell solutions
• Flair for technology and ability to lead a customer conversation with value-selling rather than product features pitch
• Ability to independently give basic product demos to customers
• International Sales Experience with exposure to NA markets preferably
• Working hours will coincide with the US Time Zones
• Bachelor's Degree or Equivalent

Benefits

• Retirement Plan
• 401k Matching