Service Delivery Manager

As a Service Delivery Manager at Advania, you will be responsible for ensuring that the IT delivery is more than just operation and follow-up, working closely with the customer's business and our delivery teams in a role that combines operational presence with a clear overall responsibility.

Requirements

• Experience working as a Service Delivery Manager, delivery responsible, IT manager or similar
• Confidence in leading customer-facing IT deliveries in complex environments
• Analytical and communicative skills with ability to translate insights into concrete improvements
• Basic understanding of ITSM and established practices, ITIL is desirable

Benefits

• Clear responsibility, great trust, and real impact
• Part of a national network of Service Delivery Managers where experience is shared and development takes place together
• Self-leadership, cooperation, and long-term perspective