Service Delivery Manager
ReflexCape Town, Western Cape, South Africa
Posted February 23, 2026
Full Time
About the Company
Reflex is a distinguished provider of Information and Communication Technology (ICT) solutions, established in 2000 in South Africa.
Job Description
Reflex is a distinguished provider of Information and Communication Technology (ICT) solutions, seeking a Service Delivery Manager to ensure exceptional service delivery to clients.
Requirements
- Grade 12
- Minimum 3 years' experience in a Service Delivery Manager role
- ITIL Foundation V3 or V4 (mandatory)
- Excellent written and verbal communication skills (English)
- Strong problem-solving, time management, and prioritization skills
- Proven ability to perform under pressure with urgency and professionalism
- Valid driver's license and reliable transport
- Willingness to travel and work outside normal business hours when required
Benefits
- Competitive salary
- Relocation assistance not specified
