About the Company
AppTweak is the trusted app store acquisition partner for mobile leaders worldwide; we provide innovative solutions that help apps and games optimize their app store presence and increase downloads.
Job Description
We are seeking a highly motivated Customer Success Manager to join our dynamic team at AppTweak. You will collaborate closely with our Enterprise clients to understand their unique goals and challenges, develop customized customer success strategies, and support clients through the use of AppTweak’s solutions.
Requirements
- Fluency in Japanese
- Intermediate level in English
- Bachelor’s degree in Business, Communication, Marketing, Sales or any relevant field
- 3-5 years of relevant experience in customer success or client-facing positions
- Experience at a SaaS company or on the client side
- Analytical mindset
- Excellent communication, presentation, and writing skills
- Team player and over-communicator
- Curious and creative
- Rigorous and methodical
- Strong interest in new technologies, data, and/or apps
Benefits
- Hybrid/remote work policy
- Possibility to take 2 weeks of remote work abroad
- Opportunity to have a strong impact in AppTweak’s expansion
- Yearly regional team building
- Attractive benefits and insurance coverage
- Unique culture based on 4 values: Learn, Play, Perform, Friendly
- Work with a young, driven, and multicultural team
- Diversity team within a flat hierarchy
- Opportunity to connect with a variety of high-profile apps and games
- Flexibility in work and opportunities for continuous learning
- An exciting and fast-growing company with a people-first culture
