Customer Service Coordinator

Schumacher & Co. is an innovative interior design company seeking a Customer Service Coordinator to provide excellent service standards, respond to customer inquiries, and resolve issues with accuracy and efficiency.

Requirements

• Excellent 'can-do' attitude, strong work ethic, and great team spirit.
• Capable of thriving in a fast-paced and highly dynamic environment.
• Strong verbal and written communication skills
• A people person with a passion for providing a best-in-class customer experience
• Ability to multitask and change direction based on business needs
• Ability to work in a team environment
• Composed, professional, and an adept problem solver
• Proficiency in MS Office (including Excel, Outlook, and Word)
• Ability to give and receive honest and direct feedback
• Prior experience in a customer service capacity

Benefits

• Competitive Salary
• Corporate Annual Profit Sharing
• 401K Plan
• Dental Coverage
• Medical Coverage
• Prescription Drug Plan
• Vision Coverage
• Health Savings Account (HSA)
• TELADOC
• 15 Days Paid Time Off (PTO)
• 10 Company Holidays
• Bereavement Leave
• Life Insurance
• Flexible Spending Accounts (FSA)
• AFLAC Plans (Accident and Critical Illness Plans)
• Pet Insurance
• Short-Term Disability (STD)
• Long Term Disability (LTD)
• Parental Medical Leave
• Child Bonding Leave
• Employee Discount