CUSTOMER SERVICE COORDINATOR
Inteplast GroupNew Jersey, United States
Posted January 10, 2026
46000 - 48000 USD
Full Time
About the Company
Inteplast Group, founded in 1991 and headquartered in Livingston, New Jersey, is North America's largest integrated plastics manufacturer. The company operates three divisions—AmTopp, Integrated Bagging Systems, and World-Pak—that supply a broad portfolio of high-performance products including biaxially oriented polypropylene films, stretch-wraps, plastic concentrates, grocery and garment bags, institutional trash liners, fluted and corrugated plastic sheets, cross-laminated films, and synthetic wood panels. Its flagship 575-acre facility in Lolita, Texas houses the world's largest state-of-the-art plastic manufacturing plants, producing over one billion pounds of finished goods annually while meeting ISO 9001:2008 quality standards. Inteplast distinguishes itself through a commitment to technological innovation, scale, and a culture that promotes leadership and professional growth at all levels.
Job Description
Inteplast offers an excellent array of benefits and seeks a Customer Service Coordinator to provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and processed to the satisfaction of both parties.
Requirements
- Bachelor's degree is required
- 1-3 years in a large corporate environment in Customer Service or Operations
- Computer skills – Microsoft Word, Excel, and Outlook; must be able to learn and understand AS400 system
- Ability to remember facts, situational data and history of events regarding assigned customer base
- Ability to remember large amount of procedural details that need to be followed on a daily basis.
- Travel: Valid driver's license and ability to operate a motor vehicle
- Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity
- Must have good oral and written communication skills
- Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
- Capable of effectively managing job-related stress and fostering productive workplace interactions
Benefits
- two medical plans
- HSA with employer contribution
- employer paid life insurance
- short-term disability and long-term disability
- employee assistance program
- vision, accident, & critical illness
- 10 paid holidays
- vacation, personal, and sick time
- 401(k) with guaranteed match and profit share
- employee referral bonus
- limited education assistance
