IT Support Specialist
ASM GlobalFort Lauderdale, Florida, United States
Posted November 25, 2025
Full Time
About the Company
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments. We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners. Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook. As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Job Description
The IT Support Specialist will provide technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities.
Requirements
- Provide on-site technical support to Event customers, vendors, and guests pre/during/post event.
- Patch, configure and deploy network cables and wire ethernet ports.
- Network cabling maintenance and support (Cat6).
- Provide customer service and Help Desk technical support to staff members.
- Responsible for On-boarding new hires with setting up and configuring workstations.
- Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)
- Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure
- Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests.
- Responsible for maintenance of IT inventory and performing minor hardware repair of equipment.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability insurance
- Paid vacation
- 401k plan
