Asset Living is seeking a Regional Manager, Affordable Housing to oversee the entire operations of a housing community portfolio. The Regional Manager will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. The position entails travel, estimated at 25-50% of work time annually.
Requirements
- Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
- Ensure proper LIHTC and/or Section 8 policies and procedures are followed.
- Monitor LIHTC Application and Annual Recertification processes.
- Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting
- Conduct files reviews, physical inspections, and interacts with regulatory agencies.
- Conduct semi-annual inspections as required.
- Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
- Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
- Develop yearly operating budgets/forecasts
- Provide monthly written evaluation of income and expense line items that are significantly over budget
- Develop yearly marketing plan and utilize marketing strategies & systems
- Provide marketing strategy to generate rentals or for rent increases
- Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- Effectively show, lease, and move in prospective residents
- Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
- Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
- Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
- Travel may be required for property visits, conferences, training sessions, or other business-related activities.
Benefits
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
